Legal
Privacy Policy
We keep your data safe, never sell it, and give you full control. Here’s exactly how.
Last updated: May 2026
Introduction
Ecovoltec LLC (“Ecovoltec”, “we”, “us”, or “our”) is committed to protecting the privacy of anyone who uses or interacts with our website at ecovoltec.com(the “Site”) or engages our engineering services. This Privacy Policy explains what personal information we collect, how we use it, and your rights regarding that information.
By using this Site or submitting information to us, you agree to the terms of this Privacy Policy.
Information We Collect
Information you provide directly
Information collected automatically
When you visit the Site we may collect certain technical data automatically — IP address, browser type, device type, referring URL, and pages visited. This data is aggregated and used solely to understand Site performance. We use Vercel Analytics, a privacy-friendly, cookie-free analytics service that does not track individuals across sites.
How We Use Your Information
- Respond to enquiries and provide the engineering services you have requested.
- Manage your client portal account and deliver project deliverables.
- Send service-related communications (e.g. project updates, invoice notifications).
- Improve the Site, our tools, and our services.
- Comply with applicable legal and regulatory obligations.
We do not use your information for unsolicited marketing without your explicit consent, and we never sell your personal data to third parties.
Legal Basis for Processing
Contract performance
Processing necessary to deliver the services you have engaged us for.
Legitimate interests
Operating and improving our website and responding to enquiries.
Legal obligation
Where required to comply with applicable law.
Consent
Where you have explicitly opted in, such as newsletter sign-ups.
Cookies
No tracking cookies
This Site does not use advertising or tracking cookies. Vercel Analytics is fully cookie-free.
Future changes
If we introduce cookies we will update this policy and obtain your consent where required.
Third-Party Services
We use a small number of trusted providers to operate the Site. They are contractually bound to protect your data and may only use it to perform services on our behalf.
| Provider | Purpose | Data scope |
|---|---|---|
| Supabase | Database, authentication & file storage | Client portal data |
| Netlify | Website hosting & content delivery | Site traffic |
| Vercel Analytics | Privacy-friendly, aggregated analytics | Anonymised usage data |
We do not share your personal information with any other parties except where required by law or with your explicit consent.
Data Retention
3 years
Contact form submissions
Enquiries and general correspondence.
7 years
Client portal records
Retained after engagement ends, per professional standards.
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These include encrypted data storage, role-based access controls, and regular security reviews. While we take reasonable precautions, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the following rights regarding your personal information. We will respond to any request within 30 days.
Access
Request a copy of the personal data we hold about you.
Correction
Request that inaccurate or incomplete data be corrected.
Deletion
Request that we delete your personal data, subject to legal retention requirements.
Restriction
Request that we restrict processing of your data in certain circumstances.
Objection
Object to processing carried out on the basis of legitimate interests.
Portability
Request a machine-readable copy of your data where applicable.
Children's Privacy
This Site and our services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this page periodically. Your continued use of the Site after any changes constitutes acceptance of the revised policy.
Contact
Questions, concerns, or requests relating to this Privacy Policy or your personal data? We’re happy to help.
Get in touchThis Privacy Policy should be read alongside our Terms & Conditions.